Accessibility

Last Reviewed: March 30, 2026

Joe'y, Inc. is committed to making www.drinkjoey.com accessible to all customers, including people with disabilities. We believe everyone deserves an equal and dignified experience on our Site, and we are continuously working to improve accessibility for all users.

Our Accessibility Goal

We are working toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA — the recognized international standard for web accessibility, developed by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with disabilities, including those who use assistive technologies such as screen readers, magnification software, or voice recognition tools.

We have not yet completed a formal third-party accessibility audit. While we have made good-faith efforts to improve the accessibility of our Site, we acknowledge that some areas may not yet fully meet WCAG 2.1 AA standards. We treat accessibility as an ongoing process and are committed to continued improvement.

What We Are Doing

Periodically reviewing our Site to identify and address accessibility barriers
Working with our development team to incorporate accessibility best practices into new and updated features
Monitoring changes to WCAG standards and updating our efforts accordingly
Training relevant team members on web accessibility principles

Known Limitations

While we strive to make all content on our Site accessible, the following limitations may exist:

Third-party content: Some content on our Site is provided by third-party platforms (such as Shopify, embedded reviews, social media feeds, and advertising tools). We do not control this content and cannot guarantee it meets WCAG 2.1 AA standards. We encourage those third parties to prioritize accessibility.
User-generated content: Reviews and blog comments submitted by users may not meet accessibility standards. We are not responsible for the accessibility of user-generated content.
Older content: Some older pages or assets on our Site may not yet have been updated to meet current accessibility standards. We are working to address these on an ongoing basis.

Contact Us About Accessibility

We want to hear from you. If you experience any difficulty accessing any part of our Site, encounter an accessibility barrier, or would like to request content in an alternative format, please contact us — we will do our best to help.

Email: support@drinkjoey.com
Phone: +1 (267) 478-3038
Web: drinkjoey.com/pages/contact-us

When contacting us, please include:

A description of the accessibility issue you encountered
The web address (URL) of the page where you experienced the issue
Your preferred contact method so we can follow up with you

We aim to respond to all accessibility inquiries within 5 business days and to resolve issues as promptly as reasonably possible.

Alternative Access

If you are unable to access any content or complete any transaction on our Site due to a disability, please contact us by phone or email and we will work with you to provide the information or assistance you need through an alternative method.

Feedback and Continuous Improvement

Your feedback is important to us. We welcome comments and suggestions on how we can improve the accessibility of our Site. All feedback will be reviewed by our team and used to inform our ongoing accessibility efforts.

We review and update this Accessibility Statement periodically. If you have questions about our accessibility practices or this statement, please reach out using the contact information above.