Question 1

What is included in the Starter Kit?

Accepted Answer

The Joe'y Starter Kit includes: 1 Bag of Big Joe'y (60 servings), 1 Froth'y (handheld frother), 1 Joe'y Scoop (for perfect measuring), 1 Recipe Booklet (to help you customize your cup).

Question 2

How much does Joe'y cost?

Accepted Answer

30-serving bag: $25 (or $20 with subscription). 60-serving Big Bag: $60 (or $48 with subscription).

Question 3

Does Joe'y taste like coffee?

Accepted Answer

Joe'y has a rich, roasted flavor that is similar to coffee but with a smoother, more balanced profile. It doesn't have the bitterness or acidity of traditional coffee, making it a gentle alternative.

Question 4

Is Joe'y a mushroom coffee?

Accepted Answer

Not exactly. Joe'y isn't a traditional mushroom coffee. While it includes functional mushrooms like Reishi, Lion's Mane, and Cordyceps, it does not have a strong mushroom flavor.

Question 5

Does Joe'y contain caffeine?

Accepted Answer

Yes. Joe'y contains 55 mg of caffeine per serving, about 1/4 the amount found in a standard cup of coffee.

Question 6

Is Joe'y vegan?

Accepted Answer

Yes, Joe'y is 100% vegan.

Question 7

Is Joe'y gluten-free?

Accepted Answer

Yes. Joe'y is certified gluten-free. We use a proprietary extraction process and test to ensure gluten levels remain under 10 ppm.

Question 8

Is Joe'y organic?

Accepted Answer

While Joe'y is not certified organic, many of our ingredients are USDA Organic, and all are non-GMO, gluten-free, vegan, and OU Kosher.

Question 9

Is it safe to drink every day?

Accepted Answer

Yes, Joe'y is formulated for daily use. If you're pregnant, nursing, or have any medical conditions, we recommend consulting your healthcare provider before adding new supplements to your routine.

Question 10

What is the shelf life?

Accepted Answer

Joe'y has a shelf life of 18 months. Store in a cool, dry place for best freshness.

Question 11

Is Joe'y third-party tested?

Accepted Answer

Yes. All batches are third-party lab tested for safety, consistency, and potency.

Question 12

Does Joe'y contain sugar or sweeteners?

Accepted Answer

No. Joe'y does not contain added sugars or artificial sweeteners.

Question 13

How do I make Joe'y?

Accepted Answer

Add one scoop (or two teaspoons) of Joe'y to hot water, stir well, and enjoy. Customize with milk, creamer, or sweetener to taste.

Question 14

Can I drink it over ice?

Accepted Answer

Yes! Dissolve the powder in hot water first, then pour over ice. Add milk, creamer, or sweeteners to taste.

Question 15

Is there any psilocybin in Joe'y?

Accepted Answer

No, Joe'y does not contain psilocybin or any psychoactive compounds.

Question 16

Do you ship internationally?

Accepted Answer

Not at this time. We currently ship within the United States.

Question 17

How long will my order take to arrive?

Accepted Answer

Orders are shipped within 1–2 business days Monday–Friday. Shipping typically takes 3–5 business days.

Question 18

What's your return policy?

Accepted Answer

We offer a 100% satisfaction guarantee. If you don't love Joe'y, reach out within 30 days of purchase for a full refund.

Question 19

Do you offer free shipping?

Accepted Answer

Yes! We offer free shipping for all subscription orders, always.

Question 20

How does the subscription work?

Accepted Answer

Choose Subscribe & Save at checkout to receive Joe'y on your schedule and save 20%. You can pause, skip, or cancel anytime.

Question 21

How do I manage or cancel my subscription?

Accepted Answer

You can cancel anytime at no cost. Option 1 — Self-serve: Log in at drinkjoey.com/account, click Manage Subscription, select your subscription, click Cancel subscription, and confirm. Option 2 — Contact us: Email support@drinkjoey.com or call +1 (267) 478-3038. Cancellations take effect before your next billing date.

Question 22

Can I purchase without subscribing?

Accepted Answer

Yes. You can purchase Joe'y as a one-time order or sign up for a subscription. Subscriptions include a 20% discount and can be modified, skipped, or canceled anytime.

FAQs